Shipping [ old/ back up]
Thank you for loving our products! If you have any questions about shipping, you can find answers in this article.
Which regions does OCO ship to?
We have successfully delivered orders to the following regions:
Hong Kong | Mainland China | Taiwan | Macau | South Korea | Malaysia | Vietnam | Philippines | Singapore | United Kingdom | United States | Europe
If you are from other regions, please contact our customer service for more details.
For shipping, we use different shipping channels to deliver to different regions.
Shipping fees are based on the official rates provided by the respective carriers.
What are the approximate shipping costs (in HKD) for each region, and what shipping methods are provided?
|
Regular Shipping Regions |
Method（Price）* |
Estimated Delivery Time After Dispatch (Working Days)# |
|
Australia |
l 50ml x 1 = HK$ 190 l 50ml x 2 = HK$ 240 l 50ml x 4 = HK$ 330 l 50ml > 6 = HK$ 380 |
15-20 working days |
|
Canada |
l 50ml x 1 = HK$ 160 l 50ml x 2 = HK$ 230 l 50ml x 3 = HK$ 300 l 50ml x 5 = HK$ 430 |
15-20 working days |
|
China |
1. Direct Shipping l 50ml < 2 = HK$ 30 l 50ml x 3 = HK$ 60 l 50ml > 5 = HK$ 90
2. Consolidation Warehouse For overseas customers l 50ml < 2 = HK$ 30 l 50ml x 4 = HK$ 60 |
1. 3 working days 2. 3 working days |
|
Europe |
l 50ml x 1 = HK$ 90 l 50ml x 3 = HK$ 180 l 50ml >5 = HK$ 270 |
14 working days |
|
Hong Kong SAR |
1. Free: l Pick-up at Central store l Free shipping (for orders of HK$800 and above) 2. Charge: l SF Express Door-to-Door Delivery ($30/kg) l Pick-up at SF Express Station (customer pays shipping fee) |
1. Store Pick-up: Same day 2. Shipping：2-3 working days |
|
Japan |
Free shipping |
2 - 3weeks |
|
Macau SAR |
l 50ml x 1 = HK$ 30 l 50ml x 3 = HK$ 60 l 50ml >5 = HK$ 90 |
3 working days |
|
Malaysia (2 of 16 states and territories) Vietnam |
l 50ml x 1 = HK$ 80 l 50ml x 3 = HK$ 160 l 50ml x 5 = HK$ 210 l 50ml > 8 = HK$ 300 |
14 working days |
|
Malaysia (14 of 16 states and territories) |
l 50ml x 1 = HK$ 50 l 50ml x 3 = HK$ 100 l 50ml x 5 = HK$ 150 l 50ml > 8 = HK$ 200 |
14 working days |
|
Singapore |
l 50ml x 1 = HK$ 110 l 50ml x 3 = HK$ 220 l 50ml > 6 = HK$ 330
|
7 working days |
|
Taiwan |
1. Direct Shipping: l 50ml x 1 = HK$ 68 l 50ml x 3 = HK$ 136
2. Mainland China Consolidation Warehouse: l 50ml x 1 = HK$ 30 l 50ml x 3 = HK$ 60 l 50ml > 6 = HK$ 90
|
1. 5-7 working days （Weekly customs clearance） 2. 3 working days |
|
Thailand |
l 50ml x 1 = HK$ 45 l 50ml x 5 = HK$ 65 l 50ml > 6 = HK$ 80 |
7-14 working days |
|
United Kingdom |
l 50ml x 1 = HK$ 250 l 50ml x 3 = HK$ 375 l 50ml x 7 = HK$500
|
10 working days |
|
United States |
l 50ml x 1 = HK$ 300 l 50ml x 3 = HK$ 380 l 50ml x 5 = HK$ 420 l 50ml x 7 = HK$ 450 l 50ml x 9 = HK$ 480 |
10 working days |
* Pricing Reference: Prices are displayed based on the weight of a standard 50ml perfume bottle (approximately 0.5kg). The weight of each branded product ranges from approximately 0.5kg to 1.5kg.
# Processing Note: Orders are dispatched from the warehouse within 48 hours. It then takes approximately 3 days for the order to be handed over to the logistics carrier and for the tracking number to be generated.
Friendly Reminders for Overseas Shipping:
- After your order is dispatched, we will provide the tracking website and logistics tracking number within your order details. Please proactively check and monitor the delivery progress, and ensure you are available to receive the package on the delivery day (as overseas carriers typically do not notify recipients via phone call upon delivery).
Please note that if a redelivery is required due to delivery delays, the logistics company will charge additional fees accordingly. - Please be sure to provide a physical address where you can personally sign for the delivery. If a PO BOX (postal box or locker) is provided, logistics companies may not accept it as such addresses are prone to causing lost parcels. In case of loss or damage due to address issues, additional handling fees may apply.
- If you are purchasing the product as a gift, please ensure the recipient's information is filled in with the actual receiver's details to avoid delays in contact and delivery due to mismatched information.
- Should any issues arise during transit, we will contact you via SMS or email. Please ensure the contact information you provide is accurate.
For other regions, feel free to contact our customer service for inquiries!
Customer Service Channel: https://wa.me/85267405885
Customer Service Email: cs@oco.com.hk
We are actively developing our brand and continuously optimizing our logistics services!
In the meantime, we sincerely appreciate your patience and understanding.
As a token of our gratitude, a special gift will be included in the package for our international customers.